Client Testimonials

Buyer Testimonials

We worked with Brock Fletcher, who we settled on as our chosen Buyer’s Agent after meeting several other Real Estate agents.  Initially, we were impressed with Brock’s responsiveness to our call/request to view a home where he was the listing agent; and even where he was wasn’t the listing agent, he was always able to get us in to view in a timely manner; (and if he wasn’t able, we would receive a call to keep up informed).  One of the actions we most appreciated from Brock as a professional was his responsiveness and follow up.  We felt that many times he went above and beyond what we had grown used to from other local Real Estate agents.  If his way of conducting business is how it’s suppose to be done, then he should offer training to other agents in the area (in our opinion). Thanks for all the help!

                                                                                           Respectfully, The Hamptons

My recent building purchase was with Brock Fletcher.  It was my first experience purchasing property on my own.  I’m sure I had many questions that might have seemed silly to him but he never made me feel self conscious about asking them.  I found him and The Selling Team to be very helpful and patient.  Brock followed up on everything he said he would and in a timely manner.  There are many Realtors out there and they could have done the job as well, but Brock’s service speaks for itself.  Coming from a family owned business background, I know how important it is to provide good personal service, as Brock has done.

-M Van Atta

Thank you Jeff Burke so much for finding up a new home so quickly!  We are very happy with the service we received from The Selling Team.  Always a quick and detailed response to all questions we had as first time home buyers.  Sarah, in particulate, was so patient with us and always polite and professional.  Jeff listen to our needs and weeded out houses that were just not up to snuff so precious time would not be wasted.  He found us a house on our second time looking!!

-M/M Bowers

Brock and Sarah were amazing to work with!  Super friendly, helpful, professional and just great.  They really walked us through the process of buying our first home, which we really appreciated.  I would definitely recommend them to everyone and will use them in the future if we ever have any home-buying needs.  We went through a few agents and they were definitely the best!  Our experience with them was A+

-M/M Hayes

I was very happy working with Brock.  He was very good at keeping in contact during the buying process.  It was easy to tell that he takes his job very seriously and that he likes to do it well.

-Ms. Wendeling

Brock was recommended to us by a friend after we went through two other agents that did not work out. We could not have been happier with our experience. Brock and his assistant, Sarah, were very helpful, friendly and professional. They had no problem finding times that would be convenient to show us houses and get paperwork done; even going out in the aftermath of a snow storm. Brock knew a lot about the areas we were looking at. He did not try to push us into a quick sale. He was very honest about neighborhoods and issues homes may have. Also, he really walked us through the process of offering, negotiation, inspections and closing, which was something we had not received with our previous agents. They were very quick to answer our emails and phone calls. Also, we had a very specific amount we could bring to closing and Brock helped us find a lender that was more accommodating, to find houses that would likely be able to give us the concessions we needed and to put together an offer to get the price and closing costs we could afford. Working with Brock was really wonderful! I have, and will continue, to recommend him for anyone looking to buy a home.

-Anonymous

Now that things are official, I wanted to make sure I thanked you for all of your time spent on helping us find and close on our house. I know it took a lot of time and effort, but we really do appreciate you and all that you did to make this house a reality for us. We look forward to getting our current home sold.

-M/M Buhrer

Working with The Selling Team was a great experience!  My entire family appreciated your patience and all your knowledge.  I’m so glad to have found OUR home.  We couldn’t have done it without you! Thank you so much!

-M/M Quintanilla

Brock it is impossible to put into words all that you have done for us to find a house.  We have been in Lansing over 18 years and have never met anyone like you!  Every agent we have ever met has been either a lying cheat or totally non-caring.  You have endless patience.  You treat people decently and always return phone calls.  We have to say, you are a superior person and an absolute wonder to work with.  Also, thank you for the gift.  Perhaps it will purchase a mailbox or post.

-M/M Cherkinsky

You provided the very best service, and I’ve never had an agent like you work so hard to get the home of our dreams. Thanks so much.

-M/M Olgine

Jeff went above and beyond what I (we) expected and we received superior service. If anyone wants to know a great Realtor your the man.

-Jackway/Spare

Jeff was very helpful when it came to helping novice homebuyers understand the many terms and nuances involved in a Real Estate deal. We never felt pressured and appreciated his willingness to explain everything more than once. Great job Jeff!

-M/M Martin

Jeff Burke and his team were professional and courteous. I received his full attention, dedication and superior service.

-C. Collins

Our experience with Jeff Burke was EXCELLENT.  He did what he said he was going to do, when he said he said he was going to do it and was EXTREMELY HELPFUL!  He listened to what we wanted in a home and found us several houses that met our criteria! We knew how tough finding a newly remodeled home, with a BIG yard and in our price range would be, but he DID IT! He also let us tour with our families and gave us a lot of advice and feedback as first time home buyers! We truly appreciate him showing us at least 20 houses in order to find the perfect one!  Thank you so much we LOVE our NEW HOME!!

M/M Jones & Boomer too!

The SELLING Team was very NICE and PROFESSIONAL!  We are happy with the service.  Jeff Burke, Brock Fletcher, and Mike Dedman all showed enthusiasm.

               Thank you, M/M Brunner

Seller Testimonials

Our Experience was GREAT!! After several months of trying to sell our home, Jeff and his team were able to get the job done in 4 months time, and in the winter to boot!! We even got what we asked for (price). Great job by entire staff, prompt response to all our calls, good follow up, great efforts in showing and coordinating with our renter.
All in all, we were pleased with your service.

-M/M Tyler

“I talked to a few realtors in the Lansing area before choosing Brock Fletcher and his team to assist me in selling my home. Brock’s combination of experience and knowledge of the area combined with his ability to understand my needs and how to successfully price and market my home made him the obvious choice for me. The team was always quick to respond to my questions and concerns. I was unsure of how long it would take to complete my home sale, but Brock gave me a realistic timeline based on my goals and marketed and priced the property accordingly. In the end Brock found a buyer and I had accepted an offer in under 5 months! I enjoyed working with Brock and the team and would recommend them to friends and family without reservation.”

-Ms. Dugan

Jeff is very friendly. He handled our sale without a hitch. I felt very secure because he was so organized.

-M/M Bucks

Selling our home and buying our land could have been a truly stressful situation, but working with The Jeff Burke Home Selling Team made it all an easy experience! Anyone and everyone we talk to that even mentions buying or selling a home we mention (we insist!) they should call The Jeff Burke Home Selling Team at KW!!!

-M/M Haddad

This has been a wonderful experience! Your whole team has made it very easy to sell our home. We will make sure to let everyone know how great you all are.

 -R. Forbis

Our experience was quick, easy, and went through without a lot of hastle. Thanks for buying our home and helping our family get into a better bigger new home.

 -M/M Moist

We SOLD OUR HOUSE IN 2 days with Jeff. What a great Realtor. We not only found a great Realtor we made a friend. We will recommend Jeff to all our friends and family. We enjoyed selling our house through Jeff.

-M/M Riedel

Jeff took what we thought would be an impossible task and as the song goes- GET ER DONE…He did it!

-M/M Vanderhoof

Jeff Burke is an experienced and dedicated professional who gets the job done quickly. We switched from another Real Estate company to go with Jeff and are very glad we did!!!

-M/M Kaminga

As an agent you were always up front and to the point on all matters concerning our home. We thank you for your professionalism. The process ran smoother with very little anxiety. Thanks for everything!

-M/M Yankowski

Jeff Burke, Thanks again for ALL you’re Help!  I gave your number to my hairdresser.  She and her Husband plan to sell their house in Okemos in a year and move to (buy) a condo. You may hear from her later.

M Lewis

Rating Scale:     1 = Bad    5 = Great
 
4      First Impression
  – Well dressed, friendly, confident, ethical
 
4      Sales Presentation
 – Well organized, thorough, good presentation skills
- Demonstrated knowledge of real estate business, understanding of market and sales process
- May have underestimated value of property slightly
 
5       Plan Execution
 – Completed all steps of sales plan in timely manner
 
5      Customer Service
- Excellent timely responses
- Sarah is a huge asset to the team – efficient, personable, and knowledgeable
 
5     Closing Process
- Well planned and executed
Thanks, Mr.  Stanek

Our experience with STR (Selling Team Realtors) wasamazing! Numerous times Brock Fletcher went above &beyond to ensure our needs were met! Not only did STRsell our home in FOUR days, but they helped us find our DREAM home in a WEEKEND! So glad we chose STR!

M/M Friestrom

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